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VentryLaunch · venture memo

Vapi vs Dust

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Vapi compared with Dust
DetailVapiDust
What it doesBuild Advanced Voice AI Agents Multiplayer AI for human-agent collaboration
StageEstablished Growing
FoundedNot given Not given
Based inNot given FR
Pricing modelusage-based freemium
PricingFree tier with $5 credits included; Core plan at $29/month for early teams; Pro plan at $999/month minimum for scaling teams; Premier plan with custom pricing for enterprises. Per-minute costs range from $0.05 for Vapi hosting plus pass-through costs for transcription, LLM, and voice services. Free plan with 500 lifetime credits. Business plans: Pro at €24/seat/month (yearly) or €30/month (monthly) with 8,000 credits/month; Max at €120/seat/month (yearly) or €150/month (monthly) with 40,000 credits/month. Enterprise pricing available upon request with volume pricing and workspace-pooled c
Key features
  • Ultra low latency responses under 500ms
  • Natural conversation with turn-taking and human-like voices
  • Live call tool and data access with external integrations
  • 200+ built-in model integrations and custom model support
  • Telephony control with SIP, warm transfers, and voicemail detection
  • Enterprise-grade uptime with model and network failure recovery
  • Full API access and powerful UI for all users
  • Multilingual support for 100+ languages
  • Automated testing and hallucination detection
  • A/B testing and continuous optimization
  • 70+ data connectors including Slack, Notion, Google Drive, GitHub, Salesforce, and Zendesk
  • 20+ frontier and open-source AI models from OpenAI, Anthropic, Google, Mistral, and DeepSeek
  • Human-agent collaboration with Pods and Frames
  • Reusable AI skills that improve with use
  • Granular access controls and permission management
  • Audit logs and advanced security controls
  • SOC 2 Type II certification
  • Data residency options in US or EU
  • Credit-based usage tracking and analytics
  • Multi-agent orchestration and automated workflows
What makes it different
  • API-native platform with no vendor lock-in
  • Deploy from prompt to production in minutes
  • Enterprise-grade security with SOC 2, HIPAA, and PCI compliance
  • Sub-500ms latency for real-time conversation
  • Support SLA with reserved capacity and dedicated engineers
  • Connects multiple company systems for full context
  • People guide the work while agents handle repeatable tasks
  • Enterprise-grade security with dual-layer permissions
  • AI skills that improve automatically with team usage
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)78 no change since last check74 no change since last check
Trust Flow (Majestic)3029
Citation Flow (Majestic)4947
Referring domains (Majestic)41012625

6 details filled in for both companies.

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