How do I manage my email and delete my account?
Control which emails you receive, update your sign-in address, or request full account removal and data deletion.
Updated
Adjust what lands in your inbox
Each notice email carries a direct unsubscribe option for that message type. For finer control, visit /account/notifications to set your preference on every notice and its frequency.
Some mail is non-negotiable: receipts, refunds, payment issues, listing holds and security alerts always arrive.
Updating your sign-in address
File a change request via /account/email, stating the new address. We verify the switch by sending confirmation to both the current and new email. Once processed, you receive a security notice at the updated address.
Requesting account deletion
Submit your removal request through /account/privacy or directly to launch@zinndigital.com, from the email on your account. We'll confirm by post what gets removed: your account record, founder profile and personal data.
A copy is yours to take: /account/privacy has a Download my data button that builds a zip of your account, listings, orders and invoices.
Invoices remain on file for the period required by law. Your data handling is documented in /privacy. Zinn Digital® Ltd processes all such requests in line with applicable regulations.
Questions people ask
- Can I stop specific emails without deleting my account?
- Yes. Visit /account/notifications to choose which notices you receive and how often. Receipts, refunds, payment problems, listing holds and security notices cannot be disabled.
- What happens when I close my account?
- Your account, founder profile and personal details are deleted. Invoices are retained as required by law. Submit your request via /help or launch@zinndigital.com from your registered email.
- How do I change my sign-in email?
- Send a request through /account/email with your new address. We'll confirm the change by email to both addresses, and send a security notice when done.